The crisis and intake department at Virginia Beach Psychiatric Center is known as the Assessment & Referral Center, or ARC. The staff in the Assessment & Referral Center receives over 1000 calls per month, ranging from information calls to crisis calls, but in most cases calls to assist with assessment and/or referral needs. Assessments are offered seven days a week, 24 hours a day.
Virginia Beach Psychiatric Center’s crisis and intake department is a unique entity among mental health providers. One of the unique components of Virginia Beach Psychiatric Center is its Mobile Assessment Team. Clinicians from this team may be triaged to local hospitals, emergency rooms, medical offices, schools, or businesses as needed for on-site crisis evaluations. Many of our area hospitals utilize our Mobile Assessment Team for assistance with crisis evaluations, outpatient referrals, or admission to the most appropriate level of care in a psychiatric setting. The success of this team can be attributed to its ability to rapidly respond at any time; the Mobile Assessment Team performs over 2000 crisis assessments a year and is available 24 hours per day. The assessment is performed at no cost.
Following the assessment, recommendations for the appropriate level of care are offered. When necessary, insurance precertification and admission arrangements are completed by the ARC clinician.
We are available to assist you in answering questions regarding provider specialties, programs and services, as well as crisis situations.
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